Neural River is a technology consultancy specialising in AI. We hire exceptional AI talent and pair that with experienced leaders from global technology firms such as Google and IBM, to help you to understand how AI can bring benefits to your organisation.
AI Consulting
We can assess your current IT systems and advise on how AI could help you to improve your service to your customers and make your employees more productive
AI Design and Build
If you have an idea for an AI solution, we can help to turn that into reality, by designing and implementing either a standalone system, or by integrating with your existing IT
AI Development
If you already have a development team and you just need some AI expertise for a limited time, we can provide the best AI developers in the industry
Voice and Language AI
From building conversational AIs that understand your specific business, to automated processing of customer emails and feedback, we work with our partners at Neural Voice and with other industry standard organisations to help you to understand, automate and benefit from the voice and language interactions between your business and your customers.
Knowledge Search AI
Most organisational knowledge is stored in documents, emails and chats in IT systems, with no way of extracting it easily, especially after staff have left. We can index web pages, policy documents, group chats and other forms of unstructured data, making it searchable via Google-style queries. We can also build your organisational knowledge into summaries, Q&A documents, even podcasts, for consumption by your employees.
Climate AI
Climate change will impact most businesses in the coming years, with flooding and fires affecting retail and logistics infrastructure, and climate change affecting the leisure industry and food supply. We work with Google Earth Engine to help you to understand the impact your business is having on the climate, and also the impact the climate will have on your business. Studies show that advance notice can help to mitigate the cost of disruption.
Customer Projects
Voice & Language AI
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We helped a travel agency to design a voice agent which takes the load off the call centre at peak times, reducing dropped calls and improving customer satisfaction. The voice agent is able to converse with the customer to suggest types of holiday, specific resorts and hotels (based on the travel agency’s preferences), and summarises the conversation for follow-up by a human agent once the peak has passed. Bookings have increased by 12%
Knowledge Search AI
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We worked with an IT company to index knowledge about their employee policies and practices, which were stored in hundreds of documents across dozens of business departments. Employees can now quickly and easily ask questions and get authoritative answers, with links back to the original documents for verification. Staff now spend less time on internal admin, and more time being productive.
Climate AI
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Climate change will impact most businesses in the coming years, with flooding and fires affecting retail and logistics infrastructure, and climate change affecting the leisure industry and food supply. We work with Google Earth Engine to help you to understand the impact your business is having on the climate, and also the impact the climate will have on your business. Studies show that advance notice can help to mitigate the cost of disruption.